Returns & Exchanges
At Rachael Ray, we want you to love every meal you create with our products. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the unused cookware or kitchenware in its original packaging, ensuring all components and manuals are included.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Take your package to any authorized carrier location and keep your tracking receipt for updates on your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing